How do I return a product if it's the wrong size?

You have 30 days from receipt to return an unsuitable product. Returns are free in France and certain other countries: more information on our returns and refunds page.

Can I return a custom-made mattress or an embroidered product?

No, custom-made mattresses or personalised (embroidered) items cannot be taken back.

Returns & Refunds | FAQ on the conditions for returns and refunds of your Kadolis purchases

Returns & Refunds

How do I return a product if it's the wrong size?

You have 30 days from receipt to return an unsuitable product. Returns are free in France and certain other countries: more information on our returns and refunds page.
Can I return a custom-made mattress or an embroidered product?

No, custom-made mattresses or personalised (embroidered) items cannot be taken back.

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