I'm not there on the day of delivery, what to do ?
Before each delivery, the carrier contacts you by phone or e-mail to make an appointment for delivery on a day from Monday to Friday.
You can therefore choose the delivery date.
If you have to be absent, you can change the delivery date or address by contacting the carrier again.
Alternatively, you can contact our Customer Service department on the Contact Us page.
If the carrier cannot find anyone at your home, without any further indication from you the delivery will be automatically rescheduled for the next day.