Review for "NATURA" latex mattress topper"

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(1/5)

disappointing

By Aur?lie H the 11-02-2020

Disappointed with the product. Opening odor that has nothing natural. Sensation of having a very thick duvet on my mattress which gives a rather welcoming comfort. The problem is that it is not very breathable, keeps warm and so I have been sweating since it was installed, hence my disappointment. This mattress topper does not fulfill its sales promise.

answer:

Hello and thank you for your order and your opinion. We are sorry for your bad experience with our mattress topper. We reassure you, the smell remains the smell of a new product that fades with airing and use because the latex used is natural (99.9% purity). However, we suggest that you contact our customer service by email at [email protected] to return the article if you are not satisfied. Have a nice day

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