The commercial site www.kadolis.com is operated by KADOLIS SARL - 151 boulevard Elisabeth Boselli 49100 Angers - France Métropolitaine fax. +33 (0)2 53 01 60 85 - VAT No
.: FR17 494103484 - Share capital: 134 015 Euros - Siret No.: 494 103 484 00031 - RCS Angers Any
order for a product listed in the online shop of this website requires prior consultation of these general conditions. Consequently, the consumer acknowledges that he/she is fully informed of the fact that his/her agreement regarding the content of these general conditions does not require the handwritten signature of this document, insofar as the consumer wishes to order online the products presented in the website shop. These general terms and conditions of sale may be modified at any time and without notice by KADOLIS Sarl, and are applicable as soon as they are published on the commercial website www.kadolis.com The consumer declares that he/she has full legal capacity to enter into these general terms and conditions of sale.
Important : Although Kadolis does not use your telephone data for prospecting purposes, in particular for commercial purposes, Kadolis informs you of your right to register on the list opposing the BLOCTEL telephone solicitation, on the website www.bloctel.gouv.fr
Article 1: OPPOSABILITY
These general conditions of sale govern the contractual relations between the Client and:
the Company KADOLIS, SARL having its registered office at 151 boulevard Elisabeth Boselli, 49100 Angers - France Métropolitaine - fax. +33 (0)2 53 01 60 85 VAT
No.: FR17 494103484 - Share capital: 134 015 Euros - Siret No.: 494 103 484 00031 - RCS Angers operating the www.kadolis.com e-commerce site.
The fact of placing an order implies prior consultation of these General Conditions and implies their full and complete acceptance by the Client.
The Contract between the Customer is composed of these General Conditions and the order form. The KADOLIS General Terms and Conditions of Sale constitute the sole agreement between the parties and prevail over any other document.
They can be modified at any time. The new general terms and conditions of sale will be applicable to any order subsequent to their availability on the site.
The General Terms and Conditions are accessible at any time on the KADOLIS website and the Client is invited to print and keep a copy for future reference.
The General Conditions are applicable for the period necessary for the delivery of the goods and the provision of the services subscribed, until the expiry of the guarantees due by the Company KADOLIS.
The consumer declares that he/she has full legal capacity to commit to all these general terms and conditions of sale.
Article 2: ORDER
The Customer places an order for the products presented on the KADOLIS website.
It is committed by its electronic signature constituted by clicking on "validate", under the purchase order and has the same value as a handwritten signature.
A confirmation email will be sent to the customer by KADOLIS, summarizing the Customer's order and confirming the effective payment of the order.
Article 3: AVAILABILITY OF ARTICLES
The articles offered on the KADOLIS Site are available within the limits of available stocks, the site being updated regularly.
Nevertheless, and despite the precautions taken by the Company KADOLIS, if one or more items become unavailable after the order, KADOLIS will personally notify the Customer as soon as possible either by e-mail or by post. KADOLIS will offer a replacement product to the Customer.
The Customer is not required to accept this replacement product and will be entitled to cancel his order and obtain a refund without charge or penalty.
Kadolis undertakes to supply spare parts for a period of two years after the sale of the product.
Article 4: Prices
Prices are indicated in Euros, including VAT, excluding delivery costs.
The delivery costs will be indicated before the validation of the order.
Article 5: TERMS OF PAYMENT
Payment is made in full by credit card via Paypal, Cadhoc/TirGrouped Check or bank transfer. The order confirmation email confirms the customer's actual payment.
The sums paid at the time of ordering correspond to the price of the products and delivery costs and may not at any time be considered as a deposit or advance payment, even in the event of withdrawal.
Article 6: DELIVERIES
Delivery area: The products are delivered to the address indicated by the consumer on the order form. For parcel tracking reasons, it is impossible to deliver orders to the bases or other premises of the Armies, Post Office Boxes, Remaining Post Office, Hotels or other homes, camping.
Delivery times: Delivery times do not start until KADOLIS sends the email confirming the order, the products can only be delivered after full payment of the price.
Delivery times are given as an indication when validating the order. They depend on the type of product concerned and are on average between 2 and 6 working days from the validation of the order. In any case, delivery times may not exceed 4 weeks from the confirmation of the order.
The company KADOLIS SARL declines any responsibility as for the extension of delivery times due to the carrier, in particular in the event of loss of products or strike.
Delivery terms: the delivery terms depend on the type of product ordered. Shipping is done by Colissimo or Transporter.
In any case, the goods always travel at the risk and peril of the consignee.
If the order is composed of several different products, KADOLIS can split the delivery into several parts and notifies the customer. In this case, the customer pays for only one delivery.
If the customer wants 2 places of delivery, he places 2 orders, with the delivery costs related to these 2 orders.
Delivery by Colissimo is made according to La Poste's normal procedures and over which KADOLIS has no control.
Furniture is delivered via the Carrier. In the case of delivery to a multi-storey building, delivery is made to the mailboxes, not to the floors. If the consumer imperatively wishes a delivery of the furniture on the floor, he will have to select the option "Delivered Assembled" at the time of his order and the delivery costs will depend on it.
Delay or loss due to the carrier: KADOLIS will inform the customer of the shipment of the order by email. Delay in delivery or loss of the product due to the carrier is possible. In case of non-receipt, the customer must imperatively report it to KADOLIS via the contact form: here.
KADOLIS will contact the Post Office, which will carry out an investigation lasting up to one month. If the product is found, it will be immediately redirected to the Customer's delivery address. On the other hand, if the Post Office concludes that the product has been lost, KADOLIS undertakes to replace the ordered product at its own expense. In the event of unavailability of this product, KADOLIS will reimburse the customer who cannot claim damages.
In the case of private sales, delivery times may be extended by about fifteen days. The refund of an item on private sale is not possible. The return of an item purchased privately is the responsibility of the customer.
Article 7: RECEPTION OF PRODUCTS
Upon delivery, the consumer is required to check the condition of the packaging of the goods upon delivery. Any anomaly concerning the delivery (damage, missing product compared to the delivery note, damaged package, broken products...) must be indicated on the delivery note in the form of "handwritten reserves", accompanied by the customer's signature. The Customer must also report this anomaly or any other anomaly detected after the delivery person's departure by registered letter with acknowledgement of receipt sent to the carrier within two (2) working days following the delivery date. A copy of this letter should be sent to KADOLIS : Société KADOLIS
SARL - 151 boulevard Elisabeth Boselli 49100 Angers - France Métropolitaine
Article 8: RIGHT OF WITHDRAWAL
As from the receipt of the goods, the Customer has a period of thirty (30) clear days to exercise his right of retraction without having to justify reasons or pay penalties, with the exception of return costs.
To exercise this right, the Customer must contact KADOLIS within this period via the return form on his customer account or via the contact form: here
the Customer has the choice between exchanging the product (if it is just an exchange of colours or size that does not involve a change in price) or obtaining a refund of the price. He must specify his choice at the time he informs KADOLIS of his withdrawal. If not specified, KADOLIS will refund the Customer.
As soon as the Customer is notified of his withdrawal, he is required to return the product(s) as soon as possible and within a maximum period of 30 days, either by registered mail or by carrier for the furniture to the address: Company KADOLIS SARL - 151 boulevard Elisabeth Boselli 49100 Angers - France Métropolitaine
The products must be in new condition, without any trace of use, be accompanied by their accessories and instructions for use or assembly and carefully packed in their original packaging.
KADOLIS has a maximum period of 14 days from the moment the Customer has notified it that it wishes to exercise its right of withdrawal to reimburse it for the price of the product(s) and the delivery costs or to exchange the product. It is recalled that the return of products is free of charge for the customer.
Except in the following cases:
- Sales, Black friday, Private sale, cyber monday & French days, the return is at the customer's expense.
Consequently, KADOLIS will refund the Customer or deliver the replacement product(s) as soon as the products have been returned to it and at the latest 14 days after the Customer has notified the exercise of his right of withdrawal.
Special case of personalised orders or orders made according to consumer specifications: In accordance with Article L. 121-20-2 of the Consumer Code, the right of withdrawal provided for above is not applicable to goods and objects personalised at the customer's request, to goods and objects made according to consumer specifications or to goods and objects which, because of their nature, cannot be reshipped or are likely to deteriorate or expire quickly. Consequently, these goods and objects will not be taken back or exchanged, except in the case of the guarantee of defects affecting the item sold.
Article 9: PRODUCT GUARANTEES
9.1. KADOLIS guarantees that all selected products are manufactured in compliance with European safety standards.
9.2. KADOLIS products benefit from the legal guarantee of conformity as well as the guarantee against hidden defects, in accordance with the legal provisions in force (articles L211-1 to L212-1 of the Consumer Code - articles 1641 to 1649 of the Civil Code).
9.3 In addition, products purchased on the www.kadolis.com website are guaranteed for 1 year from their delivery for any other damage not covered by legal guarantees. In order to benefit from the guarantee, the Customer must keep the purchase invoice.
9.4. To exercise these guarantees, the customer must contact KADOLIS via the contact form: here.
9.5. In all cases, the return conditions described in the procedure relating to the right of withdrawal are then applicable.
Article 10: LIABILITY AND MAJOR STRENGTH
10.1 KADOLIS reminds the consumer that THE USE OF PRODUCTS Sold BY KADOLIS DOES NOT REPLACE THE VIGILANCE OF ALL ADULT INSTANTS. Consequently, KADOLIS cannot be held responsible for the misuse of the products sold 10.2. Force Majeure: Neither party will have failed to fulfil its contractual obligations, insofar as their execution is delayed, hindered or prevented by a fortuitous event or force majeure. Unless the continuation of the contract is made impossible, force majeure does not terminate the contract but postpones the deadlines until the end of the disturbance preventing its performance.
Article 11: INTELLECTUAL PROPERTY
All content (texts, comments, books, illustrations, images, soundtrack...) including the underlying technology, displayed on www.kadolis.com, are the exclusive property of KADOLIS or its service providers. As such and in accordance with the provisions of the Intellectual Property Code, only use for private purposes is authorized, subject to different or even more restrictive provisions of the Intellectual Property Code. Any other use and in particular any total or partial reproduction is strictly prohibited and constitutes an infringement within the meaning of the Intellectual Property Code, unless prior authorization has been obtained from KADOLIS.
The user who has a website and who wishes to place on his site a simple link directly to the home page of the site www.kadolis.com, must request authorization from the company KADOLIS SARL, without this being considered as an implicit affiliation agreement. Any link, even tacitly authorized, must be removed at the request of KADOLIS SARL.
Article 12: PERSONAL DATA
The KADOLIS Website has been declared by the CNIL under registration number 1422153.
KADOLIS collects information about the Customer when creating his customer account (surname, first name, e-mail address, postal address, telephone number). This data is not passed on to third parties. Only KADOLIS is the recipient of this information for the proper management of order tracking and website operation.
In accordance with the provisions of the Data Protection Act of 6 January 1978 (amended by the Act of 6 August 2004 on the protection of individuals with regard to the processing of personal data), the Customer has the right to access, rectify or oppose the personal data collected concerning him. These rights can be exercised by contacting KADOLIS via the contact form: here, or by mail at the following address: KADOLIS SARL - 151 boulevard Elisabeth Boselli 49100 Angers - France Métropolitaine
Article 13: APPLICABLE LAW
These general conditions are subject to French law.