UNDERSTANDING OUR DELIVERY SERVICES
Room, bed linen, mattress ..... Whatever the products you order, Kadolis strives to ensure you a quality delivery service.
The delivery method differs depending on the weight and size of the item.
Packages are usually dispatched within 2 working days after receipt of payment.
PARCEL DELIVERY (colissimo)
On average, you are delivered within 3 working days for items in stock.
-Your products are hand delivered to the address of your choice.
You are notified by mail of the passage of the postman the day before.
In case of absence, your package is deposited in your mailbox if its volume allows it, or to the nearest post office if not.
A notice of transit informs you of the passage, and you have a period of 10 days to go retrieve it. After this period, it will be automatically returned to us.
-Your package is delivered in one of the 15 000 pick up point of the network Colissimo or trade. You are notified of the availability of your parcel by mail. You then have 10 working days to get it back. After this period, it will be automatically returned to us.
The carrier will contact you by e-mail or telephone, in order to set an appointment for delivery. This appointment can be fixed from Monday to Friday, for the duration of the chosen day.
On the day agreed, the items are delivered at the entry of your home. (where the mail box is located - not up in the floors)
Upholstery delivery and installation of your items are not included in this service.
TIME AND DELIVERY FEESDelivery in France :
Pick up point delivery : 4.90 euros - Free above 39 euros of purchaseHome delivery : 6.90 euros - Free above 39 euros of purchase
Delivery in Belgium, Holland and Luxemburg3-5 days
Pick up point delivery : 5.90 euros - Free above 49 euros of purchaseHome delivery : 7.90 euros - Free above 49 euros of purchase
Delivery in other countries : 3-7 days
Small Parcel : 9.90 eurosCarrier delivery : 19.90 euros
Please contact us for further information or for organising special delivery up in the floors.