Our delivery services

Relay point deliveryFree delivery on purchases over 49€

For orders under 49 €, €4.90 delivery charge

Shipment to the relay point of your choice (selected when confirming your order) 

Delivery within 48 to 72 hours to your relay point 

In Metropolitan France

Collection point: 14-day waiting period 

Relais pickup: time limit 5 days 

If the waiting period is exceeded, the parcel will be returned to the sender and a refund will be issued systematically (excluding postage costs). 

Free return within 30 days 

In Corsica

Delivery by colissimo / DPD: €29.90 by colissimo 

Return at your expense 

If the waiting period is exceeded, the parcel will be returned to the sender and a refund will be made systematically (excluding postage costs).

Colissimo home delivery with or without signatureFree delivery on purchases over 49€

In Metropolitan France

Home delivery within 48 to 72 hours 

6.90 € delivery charge for orders under 49 €. 

If the delivery period is exceeded (14 days), the parcel will be returned to the sender and a refund will be issued systematically (excluding postage costs). 

Free return within 30 days 

In Corsica 

Delivery by colissimo / DPD: €29.90 by colissimo 

Return at your expense 

If the waiting period is exceeded, the parcel will be returned to the sender and a refund will be made systematically (excluding postage costs).

Delivery of bulky items downstairs

In Metropolitan France 

Free delivery for orders over 49 €

Delivery by appointment only, according to your availability (notification by sms and email) 

You have 8 days to connect to the link received by email and text message and make your appointment. 

If you make an appointment with our carrier, your presence is imperative. 

However, if you are absent, you may be charged a no-show fee. 

The driver is on his own and does not go upstairs

Delivery Monday to Friday from 8am to 6pm, no delivery at weekends 

Delivery to a neighbour/concierge possible 

Pick-up at the carrier's branch possible 

Free return within 30 days 

Delivery within 48 to 72 hours 

In Corsica 

Delivery with Geodis 80 €. 

Return at your expense

Convenient home delivery (bulky items) room of choice

In Metropolitan France 

Delivery charged according to the weight of your order (free for adult mattresses) 

Delivery on the date of your choice, from Monday to Saturday morning with 2-hour delivery slots

2 delivery drivers present, so you don't have to carry anything 

In the room of your choice, even upstairs 

The deliverers can take back your packaging 

Your old bedding can be taken back 

Free return within 30 days Delivery time: 4 to 5 days 

No delivery comfort in Corsica

Germany, Austria, Belgium, Denmark, Spain, the Netherlands, Luxembourg, Italy and Portugal 

Free delivery for orders over €49 

Delivery by appointment only 

1 delivery person and no delivery to the floor 

Delivery Monday to Friday from 8am to 6pm 

Delivery within 3 to 5 days 

Free return within 30 days except for Germany 

Switzerland 

From €19.90 

In addition to administrative costs, duties and taxes are calculated on our site according to the following rates: 

Small parcel with Colissimo: 8% of the value of your order

Medium parcel with DPD: 15% of the value of your order

Bulky parcel: Heppner / Geodis: 30% of the value of your order 

Delivery by appointment only 

1 delivery person only and no upstairs delivery 

Delivery Monday to Friday from 8am to 6pm 

Return at your expense 

If you cancel your order once the parcel has cleared customs, you will be charged customs clearance fees for returning the parcel to the sender. 

Finland, Norway, Sweden 

From €19.90 by Colissimo signature 

From €39.90 for DPD delivery 

Geodis delivery from €99 

Delivery by appointment 

1 delivery person only and no upstairs delivery

Delivery Monday to Friday from 8am to 6pm 

Return at your expense 

Cyprus, Estonia, Greece, Latvia, Lithuania, Romania, Ireland 

From €19.90 by Colissimo signature 

From €39.90 for DPD delivery 

Geodis delivery from €99

Delivery by telephone appointment 

1 delivery person only and no upstairs delivery 

Delivery Monday to Friday from 8am to 6pm 

Return at your expense 

Australia, French overseas territories 

Colissimo delivery: €49 

DPD delivery: €149 

No delivery possible for mattresses and bulky items 

Canada 

Please refer to our dedicated website for Canada: www.kadolis.ca 

Delivery to another country 

On request by e-mail only to [email protected] or in the form

Service taken over in the room of your choice 

Collection on the date of your choice, within 2 hours 

2 drivers present, so you have nothing to carry 

In the room of your choice, even upstairs 

The product must be dismantled and protected 

However, if the product is not protected, we can provide packaging. Please contact our customer service department on request. 

Only in mainland France (excluding Corsica) 

Total cost of mattress trade-in service 

Baby mattress € 35 

Children's mattress €49 

Adult mattress € 69 

Pick-up service at the foot of the building 

Collection on the date of your choice from Monday to Friday, 8am to 6pm 

1 delivery person only, who does not go upstairs 

The product must be dismantled 

The product must be protected and repacked 

Delivery in mainland France only (excluding Corsica)

This service is only available with our "comfort delivery" service 

The return option must be ticked when you purchase the product. If you do not request this option at the time of purchase, the carrier will not be able to take back the old product. 

This option must also be confirmed on the carrier's website when you make your web appointment. 

The carrier who delivers your product will collect the old product from the same address at the time of delivery. 

He will not be able to come to another address 

The product must be similar to the product ordered 

The product taken back must be disassembled into as many packages as the product delivered 

Service only available in mainland France (excluding Corsica)

View the "Agec law" trade-in service by product type :

Service for baby, child and adult mattresses includes :

The carrier delivers a mattress and picks up a mattress of equivalent size

Price: €30

Does not include

No trade-in of furniture, sofas or sofas beds

Service for children's and adult slatted bases includes :

The carrier delivers a slatted base and takes back a slatted base of equivalent dimensions

Price: €30

Does not include

No return of mattress, sofas or sofas beds