Hello and thank you for your opinion. Our BIO Berceau cotton sheet is indeed designed for a crib with preformed corners that perfectly fit the contours of the mattress. We have the same sheet for the baby carriage. You can always make a free return of your sheet if it does not fit. Have a nice day, Elodie from Kadolis

(1/5)

Size to small

By AURELIJA G the 10-03-2022

The size of this cover is to small. Our cododo is 50*90 cm and it doesn't fit properly, doesn't look like it is 50 cm.

answer:

Hello, thank you for your order and your opinion. We invite you to come back to our customer service with pictures of the products and the packaging with the bar code, it may be a preparation error. Thank you for sending a short email to [email protected]. We remain available Good day Camille

(1/5)

I only received one of the two packages

By Marine C the 22-02-2022

I have received only one of the packages ordered. From what I understand, one of the labels was illegible and was not given to me

answer:

Hello, I am very sorry to hear that your order is not delivered in full, can you please contact us by email with your order reference and we can deal with your problem quickly?
Thank you Florence customer service kadolis

(1/5)

SAV très long

By Aline B the 14-03-2021

They made a mistake on my order and I am still waiting for the products to be paid for

answer:

Hello and thank you for your order. The necessary steps were taken the same day you contacted us to send back the product you indicated you had not received. We sent the product back with a colissimo number that we gave you. Today our customer service is still in contact with you to resolve the situation. We are sorry for this delay but we have always tried to be as responsive as possible. Thank you and see you soon. Camille

(1/5)

Not delivered with the order!

By daniela G the 06-05-2020

We have ordered several items but the pad was not in the package booklet... Very disappointed ! We are still waiting for the news about the delivery.

answer:

Hello and thank you for your order. The delivery of your order has surely been made in a partial way. If the article is indicated on your delivery note and you did not receive it, it is an oversight and we apologize. If it is not indicated, it will be sent to you later, as indicated in the shipping confirmation email. We remain at your disposal. See you soon. camille

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