I received a broken or damaged product, what do I do ?
Please check all items on receipt of your order.
If you find that an item is faulty or damaged, please contact our Customer Service department on the Contact Us page.
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For orders under €89, standard home delivery costs €6.90 and parcel delivery €4.90.
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From 25 June to 22 July 2025 on selected products. Cannot be combined with other promotional codes except loyalty and sponsorship.
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Featured FAQs
- - How Do I create my customer account ?
- - What if I lost my password?
- - I received a broken or damaged product, what do I do ?
- - I did not receive my order, what can I do?
- - I live in a block of flats: can the courier go upstairs for the delivery?
- - Are Kadolis baby mattresses anti-suffocation?
- - Do your products emit dangerous VOCs?
