Hello and thank you for your order. You have indeed placed an order for 2 custom-made mattresses on 30/01 for delivery in Switzerland and we thank you for that. However, the time of custom-made being about one month as well as a delivery in Switzerland, we indicated you a delivery between 09 and 10 February. I see from your delivery tracking that your order passed through customs yesterday, so the carrier will contact you shortly to make an appointment.
We remain at your disposal and prefer customer reviews for feedback on the product and its use. Otherwise, our customer service is available by email at [email protected] for any request. Good day Camille

(1/5)

Commande pas reçu

By Geoffrey L the 02-02-2022

I did not receive the order I found dpd waiting for processing great!

answer:

Hello, Thank you for your opinion, I am very sorry to hear that your order is still not delivered, Our customer service also spoke to you by phone this morning and a solution is underway, so you will receive your order soon, Good day, Florence, Kadolis customer service

(1/5)

Disappointed

By isabelle F the 29-04-2021

I'm very pleased with the service and the quality of the product, and I'm very happy with the service. I'm very pleased with the service and the quality of the product The delivery arrived on time... by error of registration of address .... not very serious all that

answer:

Thank you for your review; we are very sorry for the unusual delivery time for your order, but we hope you will be satisfied with the Aloe Vera baby mattress, The Kadolis team

(1/5)

Waiting for the white mattress 60/120

By Marie-Hélène T the 10-04-2021

Good evening I have not yet received my mattress 60/120 already set ... I am waiting impatiently ... I saw in the tracking of the package that it was at customs awaiting papers ... you take care of it so that I can receive my delivery? Thank you for your understanding. My greetings Mrs Marie-Hélène Tamarri

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