Hello, thank you for your order and your opinion. However, we invite you to contact our customer service ([email protected]) which will not hesitate, with photos received from you, to send you a replacement cover for your mattress or a new mattress depending on its appearance. We remain available Good day Camille

(2/5)

Not yet tested but delivery problem

By anne-sophie D the 22-04-2021

Mattress not yet tested. Received with a delay in delivery and the plastic cover partially torn.

answer:

We are very sorry to hear that your delivery was delayed, as it was delivered on 21/04 instead of 19/04. We do everything possible to ensure that deliveries go smoothly. For the torn cover, we can send you a new one, you can make the request directly to our customer service by email at [email protected]. Have a nice day, Florence, Kadolis Customer Service

(2/5)

poor delivery

By clotilde C the 22-05-2020

for the moment I can't write down the mattress, because I still haven't received it! I should have received it on the 14th, it's the 22nd and still nothing!!!! 1 or 2 days late I want to but 8 days I find it abused!

answer:

Hello, thank you for your opinion, We are sorry for this unexpected delay, our production is disrupted in an unpredictable way by the breakdowns of our suppliers, but we do our best to solve this problem. The Kadolis team

(2/5)

Baby mattress

By Audrey C the 28-03-2020

Not delivered... I'm still waiting!!!!

answer:

Hello and thank you for your order. We invite you to contact as soon as possible our customer service for any delivery request. Someone will be able to answer you more easily than on this page and we will be able to give you a better satisfaction. We remain reachable by email at [email protected] Thank you and see you soon!

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