Review for "Aloe R children's mattress"

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(3/5

Aloe Vera child mattress

Hello, while consulting sites [...] I realized that the materials used for the aloe vera mattress are not organic, especially the polyurethane foam and the polyester cover. Therefore I prefer to return my order with regret because the first mattress of my daughter comes from you but you will understand that I want the best for her health.

answer:

Hello, Thank you for your message, we are sorry that this mattress does not meet your expectations. The Aloe vera mattress has indeed a foam core, we are gradually replacing it with the AloeNatura mattress which has a coconut fiber core instead of foam. No problem to take it back and refund you, or exchange it for another model, at your convenience. We also offer the CocoLatex mattress, which has a latex and Coco fiber core, and a wool padding.
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(3/5

Bon matelas mais très forte odeur

I am ordering for the 2nd time this mattress. Ordered in 2018 for my first daughter, no worries. This one seems to be as comfortable as ever but the smell is almost unbearable even though we've had it for 10 days. We left it out for 2 days before putting on the Kadolis sheet and the sheet. But I am worried about my child because the smell is very annoying.

answer:

Hello and thank you for your order and your opinion. I am very surprised to note your odor problem, especially on our foam mattress ALOEVERA which has, in principle, no odor if it is a new material. I invite you to return to our customer service by email at [email protected], we will try to find a solution to your problem. I remain available. Camille. Customer service.
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(3/5

Good quality mattress but too hard

I had bought a baby mattress of the same model, which is very good. I took the same one in a custom size for children, but I find it very hard, very firm. I thought that for children it would be much softer. Personally, I can't sleep on it, it's too firm, but my daughter doesn't complain about it.

answer:

Thank you for your order and for this review. We are delighted that your daughter feels comfortable on her new mattress ;) The Kadolis team
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(3/5

property

suitable for our 4 year old son but the 12cm is a bit thin; we would have taken the 17cm. good quality though

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(3/5

A real shame...

Very good quality mattress but unfortunately packed in meters of cellophane ... Too bad for a product that respects the environment. On the other hand, the carrier chosen (DPD) to deliver the package is totally unprofessional, 2 days of nervous breakdown to get my package with lies and open package at the key .... Too bad again.

answer:

Hello, we are indeed thinking about an alternative for this abundant plastic! Unfortunately to be able to roll our mattresses under vacuum it is for the moment the only solution that we have but we are looking for other solutions! Thank you for your opinion. We are also sorry for the delivery problem. We remain at your disposal. Good day Camille customer service
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