Review for "Aloe R children's mattress"

14 Reviews star star star star star_half
4,7 5 14
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(3/5

Very good product - Delivery service to be reviewed.

The mattress is very comfortable, neither too soft nor too firm, it is perfect. Delivery by GLS was catastrophic, address error and impossible to reach them by phone.

answer:

Thank you for your review. We are delighted that the Aloe Vera mattress suits you. However, we regret the delivery problems you encountered... ;( The Kadolis team
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(3/5

Strong odor

I was very pleased with the quality of the mattress and the quality of the cover. I was very surprised and disappointed to find a strong smell when I unpacked the mattress, which despite a complete aeration for several days, persists throughout the room ... so overall I'm really disappointed I thought I was buying a healthy mattress and finally only the cover must be.

answer:

Thank you for this review. The smell is probably due to the fact that the mattress is delivered rolled up in a plastic bag, for the moment we have not yet found a more ecological way of delivery but we are working on it ;) The Kadolis team
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(3/5

Delivery 0 points

The mattress is great, it was delivered quickly but they chose the worst delivery company.

answer:

Thank you for your review. We are delighted that you like the Aloe Vera mattress. We regret however the delivery problems, we have worked with several different providers but have encountered the same problems ;( The Kadolis team
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(3/5

M.sav_35

Mattress is quite soft, fortunately it is for a child. A little disappointed.

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(3/5

Disappointment with the delivery

Disappointed with the order and the reception.
The delivery time after the order was 2 weeks but was extended by 2 more weeks because of stock shortage. At the time of delivery, a date was indicated, and finally the mattress was delivered the day before, not practical to organize the reception of the package ... Packaging correct, mattress rolled in its plastic, then closed by a plastic Mattress that seems to be of good quality No feedback yet on the comfort

answer:

Hello, Thank you for your feedback. We apologize for the delay in delivery of this item. We are currently improving our systems to avoid this kind of inconvenience. We hope you are satisfied with the comfort of the mattress and invite you to contact us, if necessary, at [email protected]. We wish you a good day, The Kadolis team
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