Review for "COCOLATEX® children's mattress"

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4,7 5 33
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(4/5

Super mattress

Mattress conforms to my expectations and to the description! I am delighted and my son too. Mattress integrates perfectly a cabin bed bought on another site. I highly recommend

answer:

Thank you for your order and for this review. Thank you for choosing Kadolis to take care of your child's sleep and give him/her a healthier night. We wish him/her a good night's sleep. The Kadolis team
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(4/5

Super mattress

Super mattress but as expected delivery to review, waiting the whole day to be delivered at 4pm without having been warned beforehand in the day for a probable time of delivery!

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(4/5

Good mattress but delivery service not good

We had already bought a first mattress (the same one) for our older son, we are convinced by the quality. On the other hand it is quite heavy and the delivery is not really serious. The delivery man is alone, he is complaining because we ask him to get the packing box. I had to help him take the mattress out of his truck and he wanted to leave it on the ground floor, even though I had paid the option of 79 euros for a comfortable delivery with two drivers. This is not serious and taints the experience. I was thinking of taking a two person mattress for us, but in the end I will go through another site because I can't imagine lifting a 2 person mattress because the delivery company is not serious.

answer:

Hello, Thank you for your review, we apologize for this bad experience with our delivery service. We hope that your items bring you complete satisfaction. Good day, Kadolis customer service
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(4/5

I recommend Kadolis products

Our son has been sleeping on the cocolatex mattress since he was born. I am very satisfied with it, soft materials, zipper and it is naturally that I chose the same product to move to the big bed. Overall I recommend Kadolis products: pillow, comforter etc. However, the delivery company refused to deliver the mattress to my home and left it on the first floor. I had to receive alone a package of 1m80 and 30Kg. I would have liked to have been warned in advance so that I could have asked for help.

answer:

Hello, Thank you for your opinion, I am sorry that the delivery went wrong, Our site specifies that the premium delivery is not available on your department and I am sorry, We are looking for partners to offer delivery throughout France, Good day, Kadolis Customer Service,
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(4/5

Good product with a downside for the delivery

The product seems to be compliant. It was delivered late and without warning. The sides are indicated according to age, which is appreciated.

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