Hello, thank you for your order and your email. For any delivery problem, please contact our customer service by email to find the best solution and also contact the carrier if necessary. See you soon camille customer service

(1/5)

Mattress not received

By Cecilia B the 28-01-2024

We ordered a mattress and never received it. We waited a whole day for the first delivery, which never arrived. We waited a second day and still nothing. Customer service told us to deal directly with the carrier. No compensation. A cost and hours lost for us.

answer:

Hello, thank you for your order. We apologize for the problem encountered with the carrier, our teams are doing everything possible to ensure that the delivery is made. We are already in contact with you by email and remain available. Good day Camille

(1/5)

Torn undersheet

By Aurelie B the 07-12-2023

The sheet arrived torn

answer:

Hello, thank you for your order and your review. We are sorry to see that you have received your sheet torn, this is obviously not normal, we invite you to return to our customer service with photos of your product and the reference of your order, we will not fail to exchange the product. Good day camille customer service

(1/5)

Items still undelivered

By Gérard B the 26-08-2023

My order has still not been delivered (order placed on August 16). I have no tracking information or details since 23/08, the day the carrier indicated that it had cancelled delivery. Considering the amount of the order, I'm seriously starting to worry. Please take the necessary steps.

answer:

Hello, thank you for your order and your comment. We take however here the opinions on the products, I let you return towards our customer service by e-mail to contact@kadolis.com which will be able to answer you and to give you the elements. I remain available camille

(1/5)

Bad bill

By Li Z the 19-02-2023

Sewing of the product already broken at the 1st washing

answer:

Hello, We would like to apologize for this inconvenience. Please contact us by email at contact@kadolis.com, so that we can propose a return of your product
Thank you Florence, Kadolis

Showing 5 of 13 item(s).

Review for "Waterproof matress protector - Organic Cotton – Child"

Pas reçu !

answer:

Mattress not received

answer:

Torn undersheet

answer:

Items still undelivered

answer:

Bad bill

answer:

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