Review for "Organic Cotton sleeping bag with stars"

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4,4 5 44
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(5/5

Perfect as always with Kadolis :)

Baby not yet born, so not yet worn, but quality product and very soft, everything we wanted :)

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(4/5

Excellent quality

I tried to buy it anyway as I couldn't find any sizing information but unfortunately it's too small as it's a size 50. Reluctantly I'm going to have to send it back as I won't be able to use it. Like the other products I've bought, I think the quality is very high. Cotton very soft inside and out

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(2/5

Quality but incomplete description

As read afterwards in a comment from a customer: "Satisfied with my purchase but beware it's a 50cm size." and you don't specify it anywhere in the description of the item: very disappointing from your side. I would have taken a 70cm if I had known...

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(2/5

Compliant

Satisfied with my purchase but be careful it's a 50 cm size. Baby won't wear it for long. Very thin, I am afraid that baby is not very warm with it.

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(2/5

Multiple errors

The products are of good quality but your shipping service really leaves something to be desired! Big gaps at this level, you'd better improve that! 2 orders of sleeping bags at 1 month interval and 2 errors! Unpleasant experiences unpacking the packages and realizing that the products delivered did not correspond to the products ordered. The 1st time it was not the right model nor the right size, so nothing to see! And the 2nd time I had ordered a summer sleeping bag and I received it in the winter version! Time wasted making returns and complaints. The after sales service was reactive and efficient after the 1st error but disappointed the 2nd time, the only answer I got from you was that it was the article I had ordered... The only answer I got from you was that it was the item I ordered I wrote an email to the SAV who did not even deign to answer me... ! Too bad, for my part it's over, I don't order kadolis products anymore.

answer:

Hello, thank you for your order. We apologize again for the errors in preparation that you have suffered. We try to do the maximum also to the customer service to catch up its errors and to be the most effective. I am sorry that you were not completely satisfied with our services despite our efforts. I have just left you a voice message to offer you a commercial gesture to excuse us. I let you come back to our services. Have a nice day. Camille. Customer service.
Showing 5 of 44 item(s).

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