Review for "Organic Cotton sleeping bag with stars"
Quality but incomplete description
As read afterwards in a comment from a customer: "Satisfied with my purchase but beware it's a 50cm size." and you don't specify it anywhere in the description of the item: very disappointing from your side. I would have taken a 70cm if I had known...
Compliant
Satisfied with my purchase but be careful it's a 50 cm size. Baby won't wear it for long. Very thin, I am afraid that baby is not very warm with it.
Multiple errors
The products are of good quality but your shipping service really leaves something to be desired! Big gaps at this level, you'd better improve that! 2 orders of sleeping bags at 1 month interval and 2 errors! Unpleasant experiences unpacking the packages and realizing that the products delivered did not correspond to the products ordered. The 1st time it was not the right model nor the right size, so nothing to see! And the 2nd time I had ordered a summer sleeping bag and I received it in the winter version! Time wasted making returns and complaints. The after sales service was reactive and efficient after the 1st error but disappointed the 2nd time, the only answer I got from you was that it was the article I had ordered... The only answer I got from you was that it was the item I ordered I wrote an email to the SAV who did not even deign to answer me... ! Too bad, for my part it's over, I don't order kadolis products anymore.
Too small
Too small for a birth size unfortunately. And as the return shipping costs are at the customer's expense when the product is sold out, I had to offer it to a friend who had a premature baby... too bad because the quality seemed good!
To be improved
I had to send the sleeping bag back because it was not suitable for a 6-month-old baby and there are no snap fasteners to fit the child's size.