Hello and thank you for your review and your order. We are very sorry that you are disappointed with our undersheet. I'd like to inform you once again that returns are free of charge, so we can offer you a refund or switch to another model and our waterproof fitted sheet. After all, we make this mattress protector quite thin, because that's what people are looking for! To protect the mattress discreetly. This in no way reduces the waterproof nature of the sheet. We invite you to come back to us for your feedback. Have a nice day. camille

(1/5)

Disappointing purchase

By Anne Z the 16-04-2023

Sheet far too thin, the cotton top is minimalist, the sides are very fragile and synthetic, it is obvious that this product will age poorly with laundry. I will not use it and will try to return this product.

answer:

Hello, Thank you for your review. We are sorry that you were disappointed with this sheet. You can of course return it to us free of charge. Following your opinion and stock controls, we will immediately launch a modification of this product, to change the fabric of the edges of the sheet and to increase the thickness of the fabrics (grammage). We hope that the other products of your order will bring you satisfaction. Our apologies for this inconvenience, The Kadolis team

(1/5)

Very dissatisfied with the delivery

By brigitte P the 01-11-2022

I was not delivered to the planned relay point and was forced to use a post office far from my home. Despite the complaint nothing was offered. I will not recommend it anymore. Lack of reliability.

answer:

Hello and thank you for your order. We are sorry to see this little problem with the delivery. Unfortunately the delivery in relay point and this change is not our fault. It could be that the initially chosen relay point was closed and that the delivery was made elsewhere. We hope despite everything that the product brings you complete satisfaction, it is essential for us. We apologize for this inconvenience and will offer you loyalty points as a gesture. I remain available. Camille. Customer service

(1/5)