There's an odor on my COCOLATEX® mattress, what can I do ?​

The COCOLATEX® mattress is made of natural materials which, like all products that are not chemically treated, can release a slight natural odour. This odour usually dissipates with ventilation and use of the mattress.

If you notice this odour, we advise you to remove the mattress cover, ventilate it for 24 to 48 hours and have the cover washed in an ecological dry cleaner.

If, however, you notice that the smell does not dissipate and that it bothers you, please contact our customer service.